Frank Piller Copyright: © Martin Braun


Prof. Dr. rer. pol.

Frank Piller

Technology and Innovation Management Group


Building: 3011

Room: B 360

Kackertstraße 7, 3. Etage

52072 Aachen


Phone: +49 241 80 93577
Fax Fax: +49 241 80-92367

Consultation Hours

Wednesday, 13.00-14.00 hours (please call the secretary for an appointment)


Frank T. Piller was born in 1969. Having studied Business Administration at the University of Würzburg, he graduated from that institution in 1999 with a doctoral degree in Operations Management. Subsequently, he managed the research group "Customer-Driven Value Creation" at the TUM Business School, where he also earned his post-doctoral Habilitation degree. His Habilitation treatise addressed the subject of "Innovation and Value Co-Creation“. Prior to coming to RWTH Aachen University in 2007, he was with the MIT Sloan School of Management, Massachusetts Institute of Technology, Cambridge, USA as a Research Fellow. At RWTH Aachen University, Frank Piller is head of the Technology and Innovation Management Group (TIM). In addition, he is the Founding Dean of the RWTH Business School - the executive education arm of the School of Business and Economics.

Research Interests

  • Managing discontinuous business model innovation
  • Digital strategies for Industrie 4.0, Additive Manufacturing, and AI-augmented Innovation
  • Innovation interfaces (open innovation and customer co-creation)
  • Strategies to profit from heterogeneities in demand (mass customization)

Selected Publications

  • Barczak, G., Hopp, C. Piller, F. & Pruschak, G. (2021). How Open is Innovation Research? - An Empirical Analysis of Data Sharing among Innovation Scholars. In: Industry & Innovation. August 2021. 10.1080/13662716.2021.1967727.
  • Pollok, P.; Amft ,A.; Diener, K.; Lüttgens, D. & Piller; F. (2021). Knowledge diversity and team creativity: How hobbyists beat professional designers in creating novel board games. In: Research Policy, 50 (4): 104174. 10.1016/j.respol.2020.104174.
  • Salvador, F. Piller, F. & Aggarwal, S. (2020): Surviving on the Long Tail: An empirical investigation of the enablers of business models for mass customization startups. in: Long Range Planning. 53 (4): 101886. 10.1016/j.lrp.2019.05.006.
  • Pollok, P., Lüttgens, D., & Piller, F. (2019). Attracting solutions in crowdsourcing contests: The role of knowledge distance, identity disclosure, and seeker status. In: Research Policy, 48 (1), 98-114.
  • Pollok, P., Lüttgens, D., & Piller, F. (2019). How firms develop capabilities for crowdsourcing to increase open innovation performance: The interplay between organizational roles and knowledge processes. In: Journal of Product Innovation Management. 10.1111/jpim.12485.
  • Antons, D., Diener, K., Koch, I. & Piller, F. (2017). Assessing the Not-Invented-Here Syndrome: Development and Validation of an Implicit and Explicit Measurement Instrument. In: Journal of Organizational Behavior, 38 (8), 1227–1245.
  • Frank Piller, Kathrin Möslein, Christoph Ihl und Ralf Reichwald (2017): Interaktive Wertschöpfung KOMPAKT, Wiesbaden: SpringerGabler.
  • Roberts, D., Lüttgens, D. & Piller, F. (2016). Mapping the Impact of Social Media for Innovation: The Role of Social Media in Explaining Innovation Performance in the PDMA Comparative Performance Assessment Study. In: Journal of Product Innovation Management, 33, 117–135.
  • Kortmann, S. & Piller, F. (2016). Open Business Models and Closed-Loop Value Chains: Redefining the Firm-Consumer Relationship. In: California Management Review, 58 (3), 1–21.
  • Weller, C., Kleer, R. & Piller, F. T. (2015). Economic Implications of 3D Printing: Market Structure Models in Light of Additive Manufacturing Revisited. In: International Journal of Production Economics, 164, 43–56.
  • Kortmann, S., Gelhard, C., Zimmermann, C. & Piller, F. (2014). Linking Strategic Flexibility and Operational Efficiency: The Mediating Role of Ambidextrous Operational Capabilities. In: Journal of Operations Management, 32, 475–490.