Dr. rer. pol., Universitätsprofessor

Frank Thomas Piller


Frank Thomas Piller
Technology and Innovation Management Group


Building: 3011

Room: B 360

Kackertstraße 7, 3. Etage

52072 Aachen


Phone: +49 241 80 93577
Fax: +49 241 80 92367

Consultation Hours

Wednesday, 13.00-14.00 hours (please call the secretary for an appointment)


Frank T. Piller was born in 1969. He has headed the Technology and Innovation Management Group at RWTH Aachen University since 2007. Earlier, he worked at the MIT Sloan School of Management and was an assistant professor of management at the TUM Business School (1999-2004). Frank Piller graduated with a Ph.D. in operations management from the University of Würzburg in 1999. His post-doctoral Habilitation degree is from the TUM Business School. Frank Piller has worked as a consultant and delivered executive workshops for many international companies, including several DAX30 and Fortune 500 corporations. As a member of their board of directors or board of scientific advisors, he works with a number of innovative technology companies to bring his research into practice.

Research Interests

  • Managing discontinuous business model innovation
  • Digital strategies for Industrie 4.0, Additive Manufacturing, and AI-augmented Innovation
  • Innovation interfaces (open innovation and customer co-creation)
  • Strategies to profit from heterogeneities in demand (mass customization)

Selected Publications

  • Pollok, P., Lüttgens, D., & Piller, F. (2019). Attracting solutions in crowdsourcing contests: The role of knowledge distance, identity disclosure, and seeker status. Research Policy, 48(1), 98-114.
  • Pollok, P., Lüttgens, D., & Piller, F. (2019). How firms develop capabilities for crowdsourcing to increase open innovation performance: The interplay between organizational roles and knowledge processes. Journal of Product Innovation Management. DOI: 10.1111/jpim.12485
  • Antons, D., Diener, K., Koch, I. & Piller, F. (2017). Assessing the Not-Invented-Here Syndrome: Development and Validation of an Implicit and Explicit Measurement Instrument. Journal of Organizational Behavior, 38 (8), 1227–1245.
  • Roberts, D., Lüttgens, D. & Piller, F. (2016). Mapping the Impact of Social Media for Innovation: The Role of Social Media in Explaining Innovation Performance in the PDMA Comparative Performance Assessment Study. Journal of Product Innovation Management, 33, 117–135.
  • Kortmann, S. & Piller, F. (2016). Open Business Models and Closed-Loop Value Chains: Redefining the Firm-Consumer Relationship. California Management Review, 58 (3), 1–21.
  • Weller, C., Kleer, R. & Piller, F. T. (2015). Economic Implications of 3D Printing: Market Structure Models in Light of Additive Manufacturing Revisited. International Journal of Production Economics, 164, 43–56.
  • Kortmann, S., Gelhard, C., Zimmermann, C. & Piller, F. (2014). Linking Strategic Flexibility and Operational Efficiency: The Mediating Role of Ambidextrous Operational Capabilities. Journal of Operations Management, 32, 475–490.
  • Reichwald, R. & Piller, F. (2009). Interaktive Wertschöpfung: Open Innovation, Individualisierung und neue Formen der Arbeitsteilung. 2. Aufl., Gabler, Wiesbaden.
  • Piller, F. (2006). Mass Customization: Ein wettbewerbsstrategisches Konzept im Informationszeitalter. 4. Aufl., Gabler, Wiesbaden.
  • Franke, N. & Piller, F. (2004). Value Creation by Toolkits for User Innovation and Design: The Case of the Watch Market. Journal of Product Innovation Management, 21 (6), 401–415.