CHE's Coronavirus Survey Confirms that our Students are Highly Satisifed with the School's Implemented Measures


A recent CHE (Centre for Higher Education) survey on how universities have handled the Coronavirus pandemic has confirmed that our students are highly satisifed with the implemented switchover to fully digital teaching activities.

The online survey was conducted by the CHE within the framework of the CHE Master's ranking survey from April 20 to August 31, 2020. CHE's data base comprised a total of 6,774 students from 236 subject areas at 124 German universities. The surveyed students came from the 1st to the 6th semester of study programs in business administration and economics, business administration and engineering, and business informatics.

One result was that the School of Business and Economics at RWTH Aachen University was rated particularly well by the 62 students studying with us who took part in the survey. On a scale ranging from 1 (excellent) to 6 (very poor), students responded to various questions about organisation of studies during the Coronavirus pandemic and the framework conditions for digital teaching activitites. The School achieved the following ratings:

  • How the School dealt with the Cornavirus pandemic overall: 1.48
  • Opportunity to take examinations: 1.41
  • The range of digital teaching formats: 1.28
  • The technological framework conditions for digital teaching activities: 1.39

A pre-requisite for the School's impressive achievements was the tightly meshed and well coordinated University-wide cooperation at RWTH Aachen University. Apart from the successful crisis management conducted by the University's management, the School was also competently supported during the production of teaching videos by the University's service unit "Media for Teaching", which is available to all of its Schools and Faculties.

A few words on this important topic from the Dean of the School of Business and Economics - Univ.-Prof. Dr. Peter Letmathe:

"In the summer semester 2020, we were able to provide our students with a range of digital offerings at practically no loss of quality. For over ten years now, we have been investing in the digitization of our teaching activities, for instance internet-based learning environments and serious games and videos that we make in our own film studio in order to supplement our lectures. The fact that the 'Covid-19 semester' was so successful is ultimately the result of superb team-play. The Rectorate of the University coordinated the process excellently through the provision of clear-cut and timely regulations and of appropriate software, and through close communication with the School. Our Academic Advising Services did not only manage to organize examinations under Coronavirus conditions but were also available to advise our students at all times. The School's Chairs and staff worked very hard to bring any remaining course content into digital format while at the same time maintaining close interaction with our students. In the future, we will, wherever appropriate, continue to provide digital offerings as a supplement to our real-life teaching activities while at the same time maintaining direct contact with our students, which we deem to be a very important factor."

Overall, the CHE found that the surveyed Master's degree students confirmed the impression that German universities, in a concerted effort by university adminstrations, university teaching staff, and university students, have coped well with the various effects of the Coronavirus pandemic.

For more detailed information, please take a look at the relevant document, which can be viewed here as a download on the CHE's website.


Results of the School's Coronavirus Survey

In the context of the special circumstances arising from the Corona crisis, the School of Business and Economics is making every effort to offer its students digital teaching at a high level. The School's goal is to provide digital teaching with no loss of quality.

In order to be able to better assess the effectiveness of the measures taken and, if necessary, to adapt them, students of the School of Business and Economics were asked about the impact of the pandemic on their personal situation, about self-organization, about digital teaching offerings, and about crisis management.

The period of the survey ran from May 13 to 24, 2020, during which 475 of the approximately 6000 students of the School participated (approx. 8%).

On a scale of 1 to 7 (1=very negative, 4=neutral, 7=very positive), the majority of students rated the impact of the pandemic on their own situation as being neutral to slightly negative (mean value: 3.72). One of the difficulties was the lack of internships available with firms. The unfamiliar situation is forcing students to work through learning material autonomously at home; however, the students emphasize that it is mainly the lack of routine involved that is causing any difficulties:

"Since the current situation is forcing us to stay at home as much as possible, my daily routine has completely disappeared and I'm finding it difficult to develop an effective routine for working on university material. However, the university is offering us a lot of help and opportunities so that we can master the situation as well as possible!"

On the other hand, the results showed that the ability of the students to get themselves organized has improved slightly (mean value: 4.61). One student writes:

"No problems with distraction, motivation, or feedback, because self-organized self-study has always been part of my studies up to now. There are plenty of opportunities to discuss things or obtain feedback, especially online, mostly through forums, e-mails, or online consultation hours.”

Others, however, complain about the lack of contact with fellow students and about their own ability to be able to judge what progress they have made with regard to upcoming examinations.

In the evaluation of the School and the University, both scored remarkably well. The provision of information by RWTH Aachen and the School of Business and Economics,the appropriateness of the measures taken, and the general quality of the digital course offerings were all rated as either good or adequate.

  Faculty and University Evaluation Diagram Copyright: RWTH Faculty and University Evaluation Diagram  

In the survey, students were asked to rate three courses of their choice. The comments in the free text fields were mostly positive to very positive. Among the courses mentioned, Advanced Planning Systems in Production and Logistics, Operational Financing and Company Valuation were rated best: The mean value was over 6.5 (7=very satisfied).

For future improvements, students would like to see the possibility of recording online-lectures, better headsets being available for lecturers in order to improve the sound quality, and provision of support for self-organization via "to do" lists which would be provided by the different Chairs of the School.



Jens Hinze

Geschäftsführer (Qualitätsmanagement und Außendarstellung)


+49 241 80 96360